Customer Service
1win Pakistan values all its customers and strives to provide them with a hassle-free and exciting gaming experience. However, from time to time, users may encounter problems that require prompt resolution in order to continue playing the game without any worries. The company has a customer support service staffed by competent managers. This department operates 24 hours a day and 7 days a week. Clients can ask any question that interests them, from profile verification to a complaint for violation of rights.
Methods for Communication
1win Casino in Pakistan allows the player to use any convenient method to seek help. Each option has its characteristics and advantages.
| Method | Description |
|---|---|
| Live chat | This is the fastest way to get help. Live chat is available on the official website and mobile application. The client must click on the window in the lower right corner and begin a dialogue with the manager |
| Phone line | If the user wants live communication with a support manager, then he can call 8(800)301-77-89. The operator will ask clarifying questions to better understand the problem. As a rule, any issue using this method is resolved within 5 minutes |
| This option is the highest quality, but also the longest. The client can report his problem by emailing support@1win.xyz. Within a few hours, the manager will give a detailed answer with the necessary instructions attached |